FAQ'S

Frequently Asked Questions (FAQs)

1. How can I place an order? To place an order, simply browse our website and add the desired items to your cart. Proceed to checkout, fill in your shipping details, and complete the payment process.

2. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.

3. How will I know if my order has been successfully placed? After successfully placing your order, you will receive a confirmation email containing your order details. You can also log in to your account to view the status of your order.

4. How long will it take to receive my order? We aim to process and ship orders within [number] business days. Delivery times may vary depending on your location and the shipping method chosen during checkout.

5. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Policy for more information.

6. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return or exchange the item within7 to 15 days of receiving it. Please review our Returns & Refunds Policy for detailed instructions.

7. Are your products covered by a warranty? Some of our products may come with a manufacturer's warranty. Please check the product description or contact us for warranty details specific to the item you are interested in.

8. How can I contact customer support? If you have any questions or need assistance, you can reach out to our customer support team by emailing us at info@globalsunrises.com or by calling us at 2672153104 OR +447376884186. Our team is available to assist you during our business hours.

9. Can I track my order? Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your delivery online.

10. Do you offer wholesale or bulk purchasing options? Yes, we offer wholesale and bulk purchasing options for certain products. Please contact us directly to inquire about wholesale pricing and availability.